What are you looking for?

Products

• How accurate are the alpha ratings on the hops?
• My refractometer isn't reading correctly at the end of fermentation, is it faulty?
• What's the best way to connect my CO2 regulator?
• Can I request a product that you don't seem to have?
• How does the lid on my fermenter set fit?

Orders

• Do I need a Brewshop account before I can order?
• Can I pick up my order?
• How do I get a tax invoice for my order?
• Can I change an existing order?

Shipping

• Do I need to be home to accept the delivery?
• Can I request a delivery with signature required?
• What do I do if my package arrives damaged?
• Does the courier deliver on Saturday?
• When can I expect my order to be dispatched?
• When will my order arrive?
• Do you ship internationally?

Yeast

• How do I know the liquid yeast is fresh before I order?
• Will my liquid yeast be okay if it has arrived warm?

High Gravity Wort

• What is High Gravity Wort

Kegerators

• What is a Kegerator?
• Can I use a kegerator for commercial beer?
• How long does beer stay fresh in a kegerator?

Click & Collect

• Where & when can I collect my order?
• How much does Click & Collect cost?

Gift Certificates

• How do the gift certificates work, and do they expire?
• Where do I enter my gift certificate code?

General

• Can I stock your products in my shop and buy wholesale?
• Who are you and why are you being so nice to me with this website?
• How do I know if an item is in stock?
• What payment methods to you accept?
• What are your support hours?
• Do you have a shop I can visit?